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Odoo modules for managing a HelpDesk system
- HTML 52.2%
- Python 45.9%
- JavaScript 1.9%
| .github/workflows | ||
| .oca/oca-port/blacklist | ||
| helpdesk_mgmt | ||
| helpdesk_mgmt_activity | ||
| helpdesk_mgmt_crm | ||
| helpdesk_mgmt_fieldservice | ||
| helpdesk_mgmt_fieldservice_equipment | ||
| helpdesk_mgmt_fieldservice_equipment_warranty | ||
| helpdesk_mgmt_fieldservice_project | ||
| helpdesk_mgmt_merge | ||
| helpdesk_mgmt_portal_follower | ||
| helpdesk_mgmt_project | ||
| helpdesk_mgmt_project_domain | ||
| helpdesk_mgmt_rating | ||
| helpdesk_mgmt_sale | ||
| helpdesk_mgmt_sale_project | ||
| helpdesk_mgmt_sla | ||
| helpdesk_mgmt_stage_validation | ||
| helpdesk_mgmt_template | ||
| helpdesk_mgmt_timesheet | ||
| helpdesk_mgmt_timesheet_sale | ||
| helpdesk_motive | ||
| helpdesk_portal_priority | ||
| helpdesk_portal_restriction | ||
| helpdesk_product | ||
| helpdesk_ticket_close_inactive | ||
| helpdesk_ticket_open_tab | ||
| helpdesk_ticket_partner_response | ||
| helpdesk_ticket_related | ||
| helpdesk_timesheet_time_type | ||
| helpdesk_type | ||
| helpdesk_type_sla | ||
| setup | ||
| website_helpdesk_mgmt | ||
| .copier-answers.yml | ||
| .editorconfig | ||
| .gitattributes | ||
| .gitignore | ||
| .pre-commit-config.yaml | ||
| .pylintrc | ||
| .pylintrc-mandatory | ||
| .ruff.toml | ||
| checklog-odoo.cfg | ||
| eslint.config.cjs | ||
| LICENSE | ||
| prettier.config.cjs | ||
| README.md | ||
helpdesk
helpdesk
Available addons
| addon | version | maintainers | summary |
|---|---|---|---|
| helpdesk_mgmt | 18.0.1.17.3 | Helpdesk | |
| helpdesk_mgmt_activity | 18.0.1.0.0 | Create Activities for Odoo records from the Helpdesk | |
| helpdesk_mgmt_crm | 18.0.1.0.1 |  |
Links helpdesk tickets with leads |
| helpdesk_mgmt_fieldservice | 18.0.1.1.3 | Create service orders from a ticket | |
| helpdesk_mgmt_fieldservice_equipment | 18.0.1.0.0 | Helpdesk Ticket Field Service Equipment | |
| helpdesk_mgmt_fieldservice_equipment_warranty | 18.0.1.0.0 | Helpdesk Ticket Equipment Warranty | |
| helpdesk_mgmt_fieldservice_project | 18.0.1.0.0 | Helpdesk Mgmt Fieldservice Project | |
| helpdesk_mgmt_merge | 18.0.1.0.2 | Wizard to merge helpdesk tickets | |
| helpdesk_mgmt_portal_follower | 18.0.1.0.0 |    |
Add ticket followers from website portal |
| helpdesk_mgmt_project | 18.0.1.3.0 | Add the option to select project in the tickets. | |
| helpdesk_mgmt_project_domain | 18.0.1.0.0 |  |
Enable to set a project domain on ticket |
| helpdesk_mgmt_rating | 18.0.1.0.2 | This module allows customer to rate the assistance received on a ticket. | |
| helpdesk_mgmt_sale | 18.0.3.0.0 | Add the option to select project in the sale orders. | |
| helpdesk_mgmt_sale_project | 18.0.1.0.0 | Helpdesk Sale Project | |
| helpdesk_mgmt_sla | 18.0.2.1.0 | Add SLA to the tickets for Helpdesk Management. | |
| helpdesk_mgmt_stage_validation | 18.0.1.0.0 | Validate input data when reaching a Helpdesk Ticket stage | |
| helpdesk_mgmt_template | 18.0.1.0.0 | Create Helpdesk Ticket Template | |
| helpdesk_mgmt_timesheet | 18.0.1.2.1 | Add HR Timesheet to the tickets for Helpdesk Management. | |
| helpdesk_mgmt_timesheet_sale | 18.0.1.0.0 | Allow to set the sale order line directly on helpdesk tickets | |
| helpdesk_motive | 18.0.1.0.0 |   |
Keep the motive |
| helpdesk_portal_priority | 18.0.1.1.0 |  |
Helpdesk Portal Priority |
| helpdesk_portal_restriction | 18.0.1.1.0 | |
Helpdesk Portal Restriction |
| helpdesk_product | 18.0.1.1.0 | Add the option to select product in the tickets. | |
| helpdesk_ticket_close_inactive | 18.0.1.1.3 |  |
Helpdesk Ticket Close Inactive |
| helpdesk_ticket_open_tab | 18.0.1.0.0 |  |
Helpdesk Ticket Open Tab |
| helpdesk_ticket_partner_response | 18.0.1.3.0 | |
Change ticket stage when partner response |
| helpdesk_ticket_related | 18.0.1.0.0 | |
Link tickets to each other |
| helpdesk_timesheet_time_type | 18.0.1.0.1 | |
Helpdesk Timesheet Time Type |
| helpdesk_type | 18.0.1.2.1 | |
Add a type to your tickets |
| helpdesk_type_sla | 18.0.1.0.0 | Helpdesk Type SLA | |
| website_helpdesk_mgmt | 18.0.1.0.0 | |
Website Helpdesk Mgmt |
Licenses
This repository is licensed under AGPL-3.0.
However, each module can have a totally different license, as long as they adhere to Odoo Community Association (OCA)
policy. Consult each module's __manifest__.py file, which contains a license key
that explains its license.
OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.